{"xsrfToken":"48dae4f45883ac730f32d2c1698940fe68828c12_lout","branding":{"id":"1","key":"ms","name":"Intelligent Ultrasound Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a5446551-35e4-43ab-b094-a32a17fe06ed/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTE5NjBhNC1mMDhiLTRmZDItOTAyZS0yYzk2YTUyNmEyZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE1NDQ2NTUxLTM1ZTQtNDNhYi1iMDk0LWEzMmExN2ZlMDZlZCI6WyJyZWFkIl19LCJleHAiOjE3MzE2MDIzMTcsIm5iZiI6MTczMTYwMTcxN30.FHXK9pXrBmIL5ma8cC89_hKgpmKpyrJTmlhQGFJJc_A&client=6e1960a4-f08b-4fd2-902e-2c96a526a2d3&mode=fit","logoId":"a5446551-35e4-43ab-b094-a32a17fe06ed","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"},"en-GB":{"helpCenterTitle":"Intelligent Ultrasound Support","sharedPortalName":"Help Center Home","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#498480","helpCenterTitleColor":"#4989d9","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5efe97ae-89b6-4842-a423-09cf16786cb3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTE5NjBhNC1mMDhiLTRmZDItOTAyZS0yYzk2YTUyNmEyZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlZmU5N2FlLTg5YjYtNDg0Mi1hNDIzLTA5Y2YxNjc4NmNiMyI6WyJyZWFkIl19LCJleHAiOjE3MzE2MDIzMTcsIm5iZiI6MTczMTYwMTcxN30.ZG-zoPb0t8_Byy5Ht_N_PxoHCIB5HKRhJvk6kFM5nso&client=6e1960a4-f08b-4fd2-902e-2c96a526a2d3&height=300&mode=fit","bannerMediaApiFileId":"5efe97ae-89b6-4842-a423-09cf16786cb3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ms","projectId":10000,"serviceDeskId":1,"name":"Intelligent Ultrasound Support","description":"<p>Welcome! You can raise a IntelligentUltrasound Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Get Help","descriptionHtml":"","callToAction":"Get Help","introHtml":"<p>No category for your issue? Let us know your issue.</p>","icon":10491,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[31],"key":""},{"id":"14","name":"Hardware fault","descriptionHtml":"","callToAction":"Hardware fault","introHtml":"<p>Having trouble with a system?</p>","icon":10508,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""},{"id":"113","name":"Hardware Faulty","descriptionHtml":"","callToAction":"Hardware Faulty","introHtml":"<p>Touchscreen isnt working, loss of power, probe not detected...</p>","icon":10472,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"105","name":"Question or concern about your BodyWorks system?","descriptionHtml":"","callToAction":"Question or concern about your BodyWorks system?","introHtml":"<p>Report a fault, concern or issue with your BodyWorks Simulator</p>","icon":10458,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"106","name":"Question or concern about your HeartWorks system?","descriptionHtml":"","callToAction":"Question or concern about your HeartWorks system?","introHtml":"<p>Report a fault, concern or issue with your HeartWorks Simulator</p>","icon":10458,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"107","name":"Question or concern about your ScanTrainer system?","descriptionHtml":"","callToAction":"Question or concern about your ScanTrainer system?","introHtml":"<p>Report a fault, concern or issue with your ScanTrainer Simulator</p>","icon":10458,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"112","name":"System Faulty","descriptionHtml":"","callToAction":"System Faulty","introHtml":"<p>Loss of connection, haptic not found, slow, not working as expected...</p>","icon":10476,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"10","name":"Unable to access or use system","descriptionHtml":"<p>[ How To Guides | <a href=\"https://medaphor.atlassian.net/servicedesk/customer/kb/view/2260994\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://medaphor.atlassian.net/servicedesk/customer/kb/view/2260994</a>]</p>","callToAction":"Unable to access or use system","introHtml":"","icon":10508,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""},{"id":"111","name":"User Accounts","descriptionHtml":"","callToAction":"User Accounts","introHtml":"<p>Create, delete, alter, reset account details</p>","icon":10499,"iconUrl":"https://medaphor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""}],"reqGroups":[{"id":31,"name":"Raise a Support Ticket"}],"orderMapping":{"31":[1],"39":[1],"5":[14],"1":[113,112,111,1],"32":[106],"33":[107],"2":[1],"4":[14]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTE5NjBhNC1mMDhiLTRmZDItOTAyZS0yYzk2YTUyNmEyZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE2MDI5MTcsIm5iZiI6MTczMTYwMTcxN30.bIKJ91jJabWvD6vcjw9BPgwDmyVQZ2lGasTY_nYwheM","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"6e1960a4-f08b-4fd2-902e-2c96a526a2d3","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}